From Messy Ops to Measurable Results

Less friction, more delivery.

The Business Analytics Method

Requirements That Stick

Stakeholder interviews becomes user stories, which become acceptance criteria. We stay clear, testable and traceable as we map out your vision.

Process Improvement

Map the current state, track its contribution to your goals, then design the next state from that framework. Reduce waste. Reuse your best ideas.

Change That Lasts

Training, knowledge articles, quick-start guides and adoption checks so the work actually… works. Your own successful methods enhanced by data. Gradual tweaks aren’t wide strokes.

Effective Reporting

Music bypasses the mind and goes straight to the heart; data viz bypasses the mind and goes straight into knowledge. Scorecards, dashboards. Targets tied to service levels.

The Process

  • Discover — interviews, quick data pull, baseline metrics

  • Diagnose — process maps, pain-point heatmap, root cause calls

  • Design — requirements, target process, dashboard spec

  • Deliver — pilot, train, measure impact, iterate once

  • Hand-off — clean docs, owners, and a 90-day check plan

Most projects land within 4-8 weeks depending on scope.

My Services

    • Stakeholder interviews and workshops

    • User stories / use cases / acceptance criteria

    • Traceability matrix and sign-off package

    • SIPOC, swimlanes, and bottleneck analysis

    • Current vs. next-state design

    • Standard operating procedures (SOPs)

    • Executive scorecards and ops dashboards

    • Target setting and alert rules

    • Data dictionary and metric definitions

    • Training decks and quick-reference sheets

    • Communication plan and adoption checks

    • Hypercare support after go-live

FAQ

How is this different from project management?
PM keeps the train on time; BA makes sure the train goes to the right station with the right cargo.

Do you work with our tools/vendors?
Yes. I integrate with your stack and document decisions and owners.

What do you need from us?
Access to 3–6 stakeholders, 2–3 sample reports/exports, and 1 exec sponsor.

Will we get training materials?
Yes—QRGs, SOPs, and a short video walkthrough if desired.

Mini Case Study

Cut the Clutter

Ready to make your work, work? Reach out to me for a free consultation, I’ll get you headed where your business wants to go.